Nov 8, 2022
This episode was recorded live at the LVNx Conference in Chicago
and is a conversation with LVN Board Members Keith Maziarek and
Justin Ergler with multiple guests from across the legal ecosystem
including Aaron Boersma, Mikhail Makarovsky and Jae Um.
This dynamic conversation touched on a variety of provocative and
timely topics such as the untapped potential benefits of client
feedback, whether clients hire lawyers or firms and how they
respond when a lawyer changes firms, and how to break the foolish
discount shopping and annual rate increase cycle that distracts us
all from focusing on value and outcomes. It’s a good one!